Pricing
Start with a demo. Pricing that fits your organisation.
Account memory gets more valuable the more of your team can see it — so we do not charge you for adding people. Request a demo to discuss your accounts, connected sources, and onboarding.
See Aartha in action
Explore Aartha with the founding team.
Bring your customer-success challenges. We will walk through the platform and discuss what would work for your team.
Personal demo
Let’s talk
No account or subscription required to request a demo.
Explore these capabilities:
- Customer Memory Graph across every account
- Explainable churn risk with source citations
- Renewal and expansion intelligence
- Governed AI actions — drafted, approval-gated, with audit and rollback
- Automated meeting preparation and follow-through
- CRM, email, calendar, and meeting integrations
- Unlimited connected sources
- Whole team access — pricing does not scale with headcount
Discuss your requirements
Pricing is per organisation, based on how many customer accounts you manage — not how many people log in. Because the right structure depends on your book size and which sources you connect, we quote directly. You will get a number in the first conversation.
How we price
Three decisions behind this.
No per-seat charges
Per-seat pricing creates an incentive to limit access, which defeats the purpose of shared account memory. The value compounds when the AE who sold the account, the CSM who owns it, support, and the founder are all working from the same cited truth. Charging per person taxes exactly that.
No implementation fee
Implementation fees exist because configuring health scores, playbooks, and lifecycle rules is genuine professional-services work. Aartha does not require that up front — the memory graph builds from your connected sources — so there is nothing to bill for.
A conversation before onboarding
Start with your goals, the accounts you manage, and the tools your team already uses. We will demonstrate the relevant workflows and agree on next steps together. Self-service trials are currently paused.
Buyer's guide
How to compare customer success platform pricing
Applies to any vendor in this category, including us.
Ask for the all-in first-year number
Licence, implementation, professional services, and any required add-ons. In enterprise customer success software, implementation frequently costs as much as the first-year licence, and it rarely appears in the initial quote.
Price in the internal headcount it assumes
Highly configurable platforms assume someone owns configuration. If that role does not exist on your team, either budget for it or accept that the configuration will decay. This is the most commonly omitted cost in the category.
Understand what drives the price up over time
Seats, accounts, revenue under management, connected data sources, and API volume are all used as pricing levers. Model your figure at three times your current size — some structures scale gently and others do not.
Establish what works in week one
A platform delivering value in quarter three has to survive two quarters of scrutiny and possibly a change of sponsor first. Ask specifically what is functioning on day seven.
Check the exit
Ask how you export your data and in what format. A memory or health model you cannot extract is a switching cost being built quietly on your behalf.
FAQ
Pricing questions, answered.
How much does Aartha cost?+
Aartha is priced per organisation based on the number of customer accounts under management, not per seat. Because the right structure depends on your book size and which sources you connect, we quote directly — book a demo and you will get a figure in the first conversation, not after a procurement cycle.
How can I try Aartha?+
Start with a demo with the founding team. Self-service trials are currently paused. We will walk through your use case and discuss the next steps together.
Do you charge per seat?+
No. Per-seat pricing discourages exactly the behaviour that makes account memory valuable — getting sales, support, and leadership looking at the same customer truth. Bring the whole team in without the bill scaling with headcount.
What does implementation cost?+
There is no separate implementation fee. Aartha typically goes live in about a week because the memory graph builds itself from your connected sources rather than requiring health scoring rules and playbooks to be configured up front.
How should I compare customer success platform pricing?+
Compare total first-year cost, not licence cost. Enterprise platforms in this category often carry implementation fees comparable to or exceeding the annual licence, plus the internal administration time to keep configuration current. Ask three questions of every vendor: what is the all-in first-year figure, what internal headcount does this assume, and what specifically is working in week one.
What happens after the demo?+
We will discuss your requirements, pricing, and a suitable onboarding plan. Requesting a demo does not create an account or start a subscription.
Do you offer discounts for startups or non-profits?+
Yes, we handle these case by case. Mention it when you get in touch.
Your next account move is already in the signals
See what Aartha could do for your team.
Request a demo to explore customer memory, risk signals, and next actions with the founding team.